Refund Policy
If your order arrives damaged, incorrect, or doesn’t meet expectations, we’ll make it right — quickly and professionally.
1. Return Eligibility
- Returns can be requested within 7 days of receiving your order.
- Item must be unused, undamaged, and in its original packaging.
- All accessories and manuals must be included.
- An unboxing video is required for any damage or wrong item claim.
- Proof of purchase (invoice or order confirmation) must be provided.
2. Non-Returnable Items
- Products that have been used, damaged, or altered after delivery.
- Hygiene-sensitive items such as earbuds or AirPods unless defective.
- Discounted or promotional items are non-returnable unless faulty.